Last Updated: November 27, 2025
Website: www.the19-thhole.com
Company: The 19th Hole Mobile Cigar Lounge (“we,” “our,” “us”)

At The 19th Hole Mobile Cigar Lounge, your privacy matters. This Privacy Policy explains how we collect, use, protect, and store your personal information when you visit our website, join The Cigar Circle, submit booking inquiries, or interact with our services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

• Name

• Email address

• Phone number

• Event details (date, location, guest count, preferences)

• Payment details for deposits (processed through secure third-party processors)

b. Automatic Information

When you use our website, we may collect:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on the site

• Cookies and analytics data

2. How We Use Your Information

We use your data to:

• Respond to booking requests

• Process deposits and final payments

• Send confirmations and event updates

• Provide customer service

• Send newsletters, offers, and Circle updates (with consent)

• Improve website functionality and user experience

• Maintain legal compliance

We do not sell your data to any third party.

3. Payment & Deposit Information

All payments are securely processed through trusted payment gateways.
We do not store full credit card numbers on our servers.

4. How We Protect Your Information

We use industry-standard security measures including:

• SSL encryption

• Secure servers

• Limited access controls

• Encrypted payment gateways

However, no online system is 100% secure. By using our site, you acknowledge this risk.

5. Cookies and Tracking

We use cookies to:

• Remember user preferences

• Improve site speed and experience

• Track analytics for optimization

You may disable cookies through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may request:

• Access to your personal data

• Correction of inaccurate data

• Deletion of stored data

• Opt-out from marketing emails

To make a request, contact us at:
📧 info@the19thexperience.com

7. Sharing Your Information

We may share your information with:

• Payment processors

• Email marketing platforms (to send updates)

• Contractors assisting with event logistics

All partners are required to protect your data.

8. Children’s Privacy (Florida Law Compliance)

We do not knowingly collect data from anyone under 18.
No one under 18 may be within 100 ft of the lounge due to Florida tobacco laws.

9. Links to Third-Party Websites

Our website may contain links to external sites.
We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this policy or your data, contact:

📧 info@the19thexperience.com