Last Updated: October 2, 2026
Please read these Terms & Conditions (“Terms”) carefully before booking or using services provided by 7 IRON LLC through The 19th Hole Experience.
1. Event Booking Requirements
A 50% non-refundable deposit is required to reserve any event date.
Final payment is due 48 hours before the scheduled event.
Bookings are not confirmed until initial deposit is received.
2. Cancellation & Refund Policy
Deposits are non-refundable.
If the final payment is not completed 48 hours before the event, the booking will be canceled automatically with no refund of the deposit.
3. Weather, Storms & Acts of God
If an event must be postponed due to:
severe weather
hurricane
lightning
state emergency
natural disaster (Act of God)
A rescheduled date must be booked within 12 months of the original event date.
No refunds will be provided under any circumstances.
4. Guest Access & Applicable Requirements
Guest access and activities are confirmed in advance with the client and venue, based on the event plan, safe operation and applicable requirements.
Guest access is confirmed in advance according to the event plan, venue policies, safe operation and applicable requirements.
Client is responsible for helping enforce the agreed guest-access and venue requirements during the event.
Failure to comply may result in the lounge being shut down immediately with no refund.
5. Client Responsibilities
Clients must ensure:
A safe and accessible location for trailer parking
Adequate space for the 52-foot lounge and awning
Compliance with local event regulations
Guests behave respectfully and lawfully
Any damage caused by guests will be billed to the client.
6. Company Responsibilities
The 19th Hole agrees to:
Provide professional attendants
Maintain a safe and sanitized environment
Deliver the agreed services according to package selection
Arrive on time unless prevented by extreme circumstances
7. Alcohol Disclaimer
The 19th Hole does NOT sell or serve alcohol.
All drinks must be:
client-provided or
provided by a licensed third-party caterer.
This is mandatory to comply with Florida state alcohol laws.
8. Smoking & Safety
Smoking is not required. If cigar service is part of the event, cigars served through The 19th Hole must be sourced by us and used in accordance with the agreed event and venue requirements.
No vaping, marijuana, or illegal substances are allowed.
Emergency exits must remain clear at all times.
9. Photography & Marketing
By booking, the client grants permission to use:
event photos
testimonials
interior images
for marketing purposes unless the client requests in writing that images not be used.
10. Liability
The Company is not liable for:
lost or stolen personal items
injuries caused by guest negligence
weather-related interruptions
venue restrictions outside of our control
11. Modifications
The Company reserves the right to update these Terms at any time. Updates will be posted to this page.
12. Contact Information
📩 info@the19-thhole.com
📍 Jacksonville, Florida
The 19th Hole Experience
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